So what is a toolbox talk?

So what is a toolbox talk? And what does it mean to safety?

So, what is a toolbox talk? A start of shift briefing, a safety chat, procedure update or meeting, it really doesn’t matter what it is called it is the purpose and content that are so important!

Whatever industry you are from you have probably had training and information given to you throughout your working years.  Some of this information will be new and some will be old but the point of this continual communication is for safety and enforcement of knowledge.

Train, train and more training!

Coming from a military background I have experienced training like no other, probably about 80% of the time we were practicing, training or preparing for many different eventualities, from fires and floods onboards ships to enemy attack and disaster management. The amount of information received was immense and there was no way this could all be retained and then pulled out of our heads exactly at the point needed without being reminded of this information or practiced all the time!

reinforcing training and information

This is basically what a toolbox talk is.

Toolbox talks or TBT terminology has come from the construction industry, it basically means “a short presentation to the workforce on a single aspect of health and safety” (HSE)

These “talks” or presentations are so common to the construction industry and many others like it, but are they really taken seriously or even delivered as they should be? There isn’t really a set time to carry out these talks but what they must be is relevant to the people they are being delivered to.

Have you ever sat in a meeting and wondered why you are there? The information has no bearing on your work or those that work for you but still you have to attend? Were does your mind wonder? You might be thinking about all the work you could be doing, what you are going to have for dinner or something completely unrelated.

How do you feel about the waste of time? Maybe the next time a meeting is called you will not attend due to sense of timewasting and relevance?

This is just as important when it comes to TBT, we must make sure it is relevant otherwise people switch off, the next time the TBT might be relevant but the information is missed by those in attendance!

TBT are there not for primary training but to reinforce knowledge already received, it is there as a reminder or to allow updates of best practices, this information is absolutely vital in keeping everyone up to date and reminded of safety and procedures.

Important things for an employer to remember when conducting Toolbox Talks.

  • Make them relevant to start with will help people engage and hopefully be part of the process, more two-way conversation during these talks will help with learning and also employee consultation.
  • Delivery of theses talks can happen in may ways, it doesn’t always have to be one person talking, it can be in the form of a place of work walk around, PowerPoint, practical demonstration or a question-and-answer session.

 

  • Keep a record of these talks and also the attendees, this goes a long way to help with health and safety compliance and proving consultation with your staff, have the attendees sign to state they have attended and understood the information given. DO NOT do what I have seen done on many occasions, throw a sheet in a room with attendees and ask them just sign with no talk!

 

  • Where English is not someone’s first language make sure that you have a way to communicate your messages effectively. Drawings, signs and also an interpreter will help with this.

 

  • Learning difficulties also need to be accommodated. Have a mix of practical and presentations, break it into smaller manageable sections of information and remember to ask your employee how you can help with their learning.
  • Conduct a site/place of work inspection, this will help you see where there are areas that need to be improved and where people or procedures are not working so well, this will then help you see improvement which is always good and helps show continual improvement towards health and safety compliance.
By Sara Quayle
For more information on training and toolbox talks get in touch with us at www.saraquaylesafety.co.uk